Accessibility

Admission is free for holders of a physical disability certificate, rehabilitation certificate, or mental disability certificate in compliance with laws and regulations, and for their caregivers (one person per certificate holder). Please show your certificate at the outside ticket booth on the day of your visit. The admission fee is free for the permanent exhibition, Dome Theater and special exhibition.

Please see below for information on how to make a reservation if you are exempt from the admission fee.

Dome Theater + Permanent Exhibitions

The Dome Theater requires seat reservations for all seats. Please make a reservation in advance through the designated method.

• If you require a wheelchair space or have a disability certificate, please make your reservation using the “Inquiry Form” between one week prior to your visit and 5:00 PM on the day before (excluding closed days).
• The English audio guidance devices are available on a first-come, first-served basis.
• Please note that these devices are available in English only and do not provide secondary audio commentary.
• Please include the following items (①–⑧) in the “Inquiry Details” section of the form.
  Inquiry Form
  ① Name of representative
  ② Emergency contact (phone or email)
  ③ Date of visit
  ④ Preferred screening time
  ⑤ Viewer information (age category: Adult / Under 18 / Preschooler; ticket type: Disability certificate holder / Companion / General)
  Example: 2 viewers under 18 with disability certificates, 1 adult companion
  ⑥ Request for wheelchair space
  Example: 1 adult general viewer with wheelchair space / No request
  ⑦ Request for the English audio guide
  ⑧ Viewing of special exhibition
  Example: Request / No request
• Reservations via the Inquiry Form are confirmed only after receiving a confirmation notice from Miraikan staff. Please wait for a reply.
• Wheelchair spaces are limited to 2 per screening.
• If seats are fully booked at the time of reservation, we may not be able to accommodate your request.
• If you have difficulty using the form, you can make your reservation by phone.
  (Available hours: 10:00 AM – 5:00 PM on open days)
  TEL: +81 3 3570 9151
• Visitors who do not need a wheelchair space or a disability discount should use the online ticketing service to purchase tickets.
• On the day of the screening, tickets are available only if seats remain. Please apply at the ticket counter (1st floor outdoor booth or 3rd floor information desk).

Permanent exhibitions

Reservations are not required to visit the permanent exhibition only. Please show your certificate at the outside ticket booth on the day of your visit.

For wheelchair users

• Parking spaces for wheelchair users: two spaces in parking lot B1 and B2 each floors.
• Wheelchair rental service: four wheelchairs available. Please ask staff to use them.
• Accessible spacious toilets: all toilets except for those established inside the exhibition spaces and the Miraikan Hall
• Elevator size:
  • Elevators inside the building: width 180 x depth 190 x height 260 cm (Entrance: width 100 x height 240 cm)
  • Elevators for the underground car park: width 140 x depth 135 x height 230 cm (Entrance: width 80 x height 210 cm)
• Wheelchair accessible seating: Dome Theatre

Hearing impaired visitors

• Subtitles for videos of the permanent exhibition provided (Not yet available for some videos)

For visitors with impaired vision

• Braille block: 1st floor, guidance by Braille (in elevators and on the side walls of toilets on the 1st floor)

For Visitors with Neurodivergent and/or Sensory Sensitivities

• We have a Sensory Friendly Kit that can be lent to visitors who are anxious when going out, who are sensitive to loud sounds, or feel uncomfortable in crowds. You can freely use items that suit your needs, such as earmuffs, sunglasses, lap blankets, and soft-textured balls.
  These services are available to everyone, not just visitors with neurodivergent or sensory sensitivities.
  • Please ask the staff at the Information Desk on the 3rd floor. Reservations are not available. Please note that quantities are limited.

For visitors with an infant

• Stroller rental service: 13 strollers available. (Please ask staff to use them.)
• Nursing room : 5th floor
  • Changing table x 1
  • Bench x 1
  • Waste container for diaper changing x 1
  • Water dispenser for formula

Multi-language services

• Multi-language labels of the permanent exhibition: Japanese, English
• Floor Guide: Japanese, English, Chinese, Korean
• Subtitles for movies of the permanent exhibition: English
• Audio guide of Dome theater: English
• Scenario of Geo-cosmos show contents: English

Toilets

• Toilets for ostomates: Five rooms on the 1st floor (One of them is inside the ladies' toilet) , 3rd floor and on the 5th floor. Entrance: width 90 cm, opening and closing of door done manually.
• Changing table (Adult size): One table is provided on the 1st floor (Outside the exhibition room). Entrance: width 90 cm, opening and closing of the door done manually. Two tables are provided on the 7th floor. (Entrance: width 80 cm, opening and closing of the door done manually.)
• Urinals with handrails: in all men's toilets

First-aid office

• Permanently-stationed nurse x 1
• Bed x 2

Please ask a member of staff if you wish to visit the office.
Note: in case of emergency, we will tell you where the nearest hospital is and call an ambulance.

Quiet Room

There are two private rooms on the 5th floor. These rooms are designed for visitors who need a space away from their surroundings―perhaps to calm down or to take a break from stimuli such as bright lights or the movement of people.
*Please note that these rooms are not soundproofed. Ambient noise from outside may be audible inside the rooms.

Others

• Visitors can enter the facility with their guide dogs, service dogs and hearing assistance dogs.
• AED (automated external defibrillator): entrance and emergency exits on the 1st floor,
• Multi-purpose room: 1st floor. Can be used as a space to have lunch and rest. Note: can be reserved prior to the visit but only by groups.
• Vending machines: 1st floor, 7th floor
• Locker: 1st floor (left side of the entrance of the Symbol zone).
  For one space of the locker, a ¥100 coin is necessary. (Money will be returned after use)
  

  ＜Locker Size＞

  Large size (24pcs)：Width: 33 cm, Depth: 42 cm, Height: 81 cm
  Medium size (24pcs)：Width: 33 cm, Depth : 42 cm, Height: 53 cm
  Small size (80pcs)：Width: 33 cm ,Depth: 42 cm, Height: 39 cm

  ＜For oversized luggage unable to fit in the locker＞

  You can keep your luggage at the Information Desk on the 3rd floor.

  • Because of safety considerations, we may reject bicycles or tricycles inside the building.
  • Storage spaces are limited. If spaces are unavailable, we may be unable to store your luggage.
  • We do not accept reservations to store luggage.